Make Carolina Nissan Your Burlington Dealership for Sale and Service
Dealership Amenities
Whether you are purchasing your new car, servicing your Nissan or buying genuine Nissan Parts Carolina Nissan offers a wide array of amenities for your enjoyment: Premium coffee, bottle water, pastries, snacks and free Wi-Fi.Â
Better Business Bureau Accredited
Carolina Nissan is accredited by the Better Business Bureau and is rated an A+ business.
Which means BBB has determined that the business meets accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.
5 Principles
For years manufacturers have used a system called "The 5 Why's to determine opportunities for success." Carolina Nissan uses the same principles in helping to determine the best options to our customers:
- The Nissan Product Line - From our small, extremely fuel efficient cars to our rugged truck line, Nissan products provide excellent value, safety and quality. Whether you are looking to save on transportation costs or planning the next off-road adventure, Nissan has a vehicle to fit your needs.
- Customer Service - In an age where customer service can seem non-existent, Carolina Nissan prides itself in catering to our customers, from special discounts to local business employees, veterans and past customers to our award-winning Service Department. We offer true customer service; valet service for customers, our "Drive to You" program, which allows customers experience a new Nissan at their convenience without having to come to the dealership and Certified Sales and Service staff who's primary goals are "complete customer satisfaction" and to provide a "truly exceptional experience."
- A Family Atmosphere - Most of our staff are local people who know the area and many people in it. Carolina Nissan's staff is different than other dealerships. Our turnover rate is very low, meaning that we enjoy our jobs and working with our customer base. This also means you can count on having a familiar and knowledgeable representative at your service. Our Management staff is friendly, welcoming and are almost always involved in the sales process taking the time to answer all questions, completely.
- Customer Satisfaction - Anyone can brag about customer satisfaction, but numbers don't lie. Nationally, the average for returning customers, across all brands, is around 45%. Carolina Nissan has a return rate of 72% that is more than 50% higher than the national average. Nissan Motor Corporation awards dealers each year with the "Customer First Award of Excellence." To achieve and receive this award, we must maintain a customer satisfaction index, based on your surveys, that assures that we are doing our job. Now for the impressive part, Nissan has offered this award for the past 13 years, in that time there are only two dealerships, of more than 1200 nationwide that have achieved this status with Carolina Nissan being one of the two!
- Community Support - Carolina Nissan has a proud history of serving the Burlington area for more than 32 years, the Crenshaw family has been providing the community not only great vehicle values but also support of many local charities and participation in programs such as . We believe in giving back! Some of the charities and organizations we contribute to:
- Hospice of Alamance County
- Spoon Memorial
- Toys for Tots
To those current Carolina Nissan customers we want to thank you again for your business and to those considering Carolina Nissan, we look forward to serving you in the many years to come and making your experience "Truly Exceptional."
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